Now that we have a basic understanding on the importance of client retention, you as a business owner should ask yourself the following questions. What plan or strategy do you have in place to retain your clients, are you implementing advanced technologies to streamline the process? Do you have a central hub that manages customer interactions across multiple channels and enhance the customer experience?

Batal Production include I social is the official business networking platform of Batal Production and is designed to connect the average everyday consumer with business owners from within their local community globally. Not only is it an important task to make that connection but maintaining and retaining play a very important role in your success as a business as well.

During the beginning phases of my online platform, as a Freelance Commercial Writer, I do quite a bit of cold calling and hold meetings with clients from a variety of industries and decided I needed do some form of mass prospecting and client retention combination for those clients that don’t need my services at the moment but see a need for it in the very near future which in my book would be ninety days.

This gave rise to include I social my very own platform where I can stay in touch and connect on a global scale since I am open to travel. Now here we are today with over eight thousand business owners and consumers, connecting and conducting businesses globally.

Today Batal Production include I social now function as a modern contact center that manages customer interactions across multiple channels and the central hub for our other online platforms which include literature, audio, video, radio and social media. Unlike traditional call centers

Services:

Phone

· Inbound – The include I social contact center can handle both incoming customer requests and proactively reach out to customers.

· Outbound – used in sales and/or customer service

· Agent support – Agents within our contact center are trained to handle diverse customer interactions using the toolsand resources we provide to efficiently address inquiries and resolve issues.

· Technology integration – include I social contact center leverage various technologies such as CRM systems and unified communication platforms and AI powered tools to manage interactions and personalized the customer service experience.

Email – When compared to much newer trends even though email marketing may not be as flashy as some marketing collateral may be, when it comes to email marketing, it continue to deliver a strong return on investments. In some cases it can earn you thirty six dollars for every dollar spent.

· Cost effective – When compared to other marketing channels, whether it be cold calling, mail outs, customer loyalty or retention, my email marketing strategy is relatively inexpensive to implement and maintain.

· Measurable results – My email marketing strategy offer detailed tracking and analytics, packaged as weekly, biweekly and monthly reports, delivered as a P.D.F, allowing our participating service providers to measure the success of their campaigns.

· Versatility – Email marketing can be implemented in a variety of ways to benefit your business such as lead generation, call reluctance elimination, retention and sales.

Chat – our contact center offers life chat features on our business networking platform which can set your business apart from your competitors who don’t offer this service.

· 24/7 support – While staffing a twenty four hour support team may have it’s challenges

· Increase sales & conversions – Use our live chat feature on our business networking platform to guide your clients through the buying process

· Data collection & insights – live chat provide valuable data about customer behavior and preference

Social Media – My business networking platform offer small businesses a powerful and cost effective way to reach out to prospective customers, build brand awareness and engage with their audience.

· Newsfeed – Our newsfeed feature provide its users with a constantly updated stream of information.

· Albums – ocial media albums allow businesses to showcase their product, tell stories and build a stronger connection with their audience through visual aids.

· Watch – The watch feature on my business networking platform allow business owners to

· My Registry – My business registry function as a company register or simply a business operating out of a specific jurisdiction. On our social media platform, your business registry function in the same manner as social media groups.

· Business listing – Our business listing is our online profile, aside from your personal profile that provide essential information such as name, address, phone number, website and physical location.

· Blac & Bleu Monthly The Blac and Bleu monthly is our social media platform’s online blogging system designed to educate the consumer on the unique products and services we all have to offer as a business networking platform collective. On a monthly basis, I will be selecting between seven and fourteen articles to feature as a complimentary hardcopy to verified subscribers on my business network.

· Marketplace - The online marketplace feature on my business networking platform provide a mutual benefit to both sellers and buyers. For sellers,It will increase their visibility and reach, streamline their operations and provide access to customer data in a secure setting.

· Forums - The online forum feature on my business networking platform offer several key benefits including building our online community, sharing valuable information and fostering in depth discussions.

· Jobs -  Our job post feature afford participating service providers the opportunity to bring prosperity to global communities beginning with the hiring process. Contact one of our online staff members for pricing.

· Offers- The offers feature on my business networking platform will allow participating service provider’s business profiles the ability to, increase volume, attract new customers and clear existing inventories through discounting pricing and special offers.

Employees & leadership

Brian R Connell (FLCW): As your Freelance Commercial writer I have the ability to write content  for a variety of publication channels such as websites, press release, blog posts, corporate correspondence, emails, grants, proposals and newsletters.

Dominga L Connell (LM): As the listing agent for our business networking platform, I will be responsive to list pricing, marketing & negotiating offers and guiding prospective service providers through the entire closing and transaction process.

Kawika E.H.Connell (WC): As the Web Consultant for our business networking platform I will be providing expert advice to prospective service providers on our business networking platform on their website strategies, design, development and online presence.

Dawud B.I. Connell

 (Il): As the Illustrator for our business networking platform I am a visual artist whom create images to communicate ideas, stories or concepts.